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Audit Logs

A complete list of all events in your account for visibility, security, and troubleshooting.

Account SettingsIn this article, you'll learn:

  • Why audit logs are useful
  • How to download them
  • Who can download them
  • What information the file will contain
Starred is ISO 27001 certified, which means we care about giving you all the information you need to monitor access, changes, and user activity in your account.

Why audit logs are useful

Audit logs create a record of actions so you can easily detect mistakes or unauthorized changes.
 
Logs let you see:
  • Who performed the action
  • When it happened
  • From where
  • What was changed 

How to download your audit logs

1. Navigate to your Settings.

2. Select Audit logs

3. Select the timeframe

4. Click Download as CSV to download the audit log file to your computer.

Only Starred Admins can download audit logs.

If the file is too big, you'll get an error. Reduce the timeframe chosen to be able to export.

How to read the audit logs

The CSV file will contain the following columns:
  • Timestamp: the date and time when the action was performed   
  • Actor: the user that performed the action
  • Email address: the email address of the user that performed the action
  • Event category: the section of the app where the action was performed, ie. user, company, survey, etc.
  • Event type: the type of HTTP request made to the system. It tells you what kind of action a user or system performed. 

Examples of requests

  • GET = retrieve data
  • POST =Create or send data

Including GET and POST helps you understand:

  • Whether the user was just viewing data (GET)

  • Or modifying/creating something (POST)

  • Item changed
  • Event details

What events are tracked

The audit log tracks events across all areas of your Starred account, including account settings, surveys, invitations, logins, and dashboard activities.

Account Settings
  • Delete personal account
  • Update user profile
  • Update or change password/2FA
  • Switch between company profiles

Company Settings

 

  • Update or change company name/address
  • Create/delete colleagues
  • Import/download colleague lists
  • Update colleague access rights
  • Update or change webhook settings
  • Update or change privacy statement
  • Update or change data retention period
  • Delete individual users for GDPR compliance
  • Create or update Data Access Policies
  • Create new API tokens
  • Update or change credit card information
  • Update or change billing information
  • Download invoices
  • Download audit logs
  • Update subdomain
  • Update From Name Suffix
  • Change notification settings

Survey Settings

 

 

  • Create/change/edit styles
  • Set default styles
  • Create/update/change/preview Thank You pages
  • Update or change cooling down periods
  • View/download unsubscriptions
Surveys
  • Edit surveys
  • Archive surveys
  • Delete surveys
  • Rename surveys
  • Share surveys

 

Invitations
  • Send invitations
  • Schedule invitations
  • Update or create invitation templates
  • Generate links
Login Activity
  • Sign in/out of Starred
  • Failed sign-in attempts
  • Password reset requests
Responses and Dashboards
  • Delete responses
  • Access dashboards
  • Download deleted responses
  • View deleted responses

    Account Settings

    Company Settings