Starred
All Support articles from Starred 1.0
Integrations
Starred for Admins
- Role-based Dashboards
- How to set up a Recruiter profile
- Survey Dashboards
- Data Access Policies
- How a Data Access Policy affect dashboard results
- How to Export Data from Starred
- How To Use Dashboard Filters
- Matrix
- The Homepage
- How to change custom fields in responses
- How to view all sent invitations
- Thank You page
- Custom Fields
- Privacy Settings
- API Tokens
- Customizing Your Invitation Email
- Account Settings
- Single Sign-On (SSO) for Starred
- Survey Sender Address
- Company Settings
- User Roles (Candidate Experience)
- User Access Rights
- Adding and managing Starred users
- Audit Logs
- Styles
- Tracking candidate experience with the Admin dashboard
- How to use Performance dashboards
- The Hiring Manager dashboard
How to send surveys
How To's
FAQs
- Starred AI Beta FAQs
- What options do I have for survey anonymity?
- How to translate surveys into different languages
- How do I choose the right filter conditions in the Filter step of my workflow?
- What's the difference between adding conditions at the Trigger or the Filter step?
- What happens if I make changes to a survey once it’s already scheduled to be sent out?
- Why is a filter missing in my filter list?
- My candidate received a survey invitation before the rejection email from my application. How is that possible?
- I am trying to add a new survey to my account but I get an error that the survey limit has been reached.
- Can I send surveys to candidates when they move to the next stage of the recruitment process?
- Why do I see a rating for my Multiple Choice questions in the comments box?
- I got a few responses to my Employee Engagement survey, but I don't see any insights in the dashboard. Why?
- How can I receive the Candidate Experience Digest?
- I am unable to export my responses, the page keeps loading
- I rejected a candidate in Workable, but I do not see any log. What did I do wrong?
- Why is the invitation email sent from Starred instead of my company domain?
- Why can't I see a "Responses" tab in my dashboard?
- What's the difference between archiving and deleting a survey?
- Why did my candidate receive a survey if I selected "no rejection email" in my application?
- How do I stop a survey from being sent?
- What are "recommended fields" used for?
- Why don't I see sub-dashboards in my role-based dashboard?
- What's the difference between firefight emails and notifications?
- Who should I choose as the sender of my surveys?
- Why don't I have the option to change the sender of the survey in the invitation composer?
- Why don't I see an option to invite new colleagues to Starred?
- I have created a new invitation email, but Starred is still sending out the old one
- How do I change/edit my invitation email?
- Can I ask a different question based on the previous answer?
- I added one of my recruiters to a Data Access Policy but they can't see their own results
- One of my recruiters has no responses in the dashboard
- I see a lot of "stopped" workflows in my logs. What's not working?
- Why did my workflow fail?
- I am unable to log into my user account
- I have been added to my company's account but I did not receive an activation email
- How can I change the company address shown in the survey invitations?
- Can I remove the unsubscribe button in my invitation emails?
- Can I change the email address associated with my account?
- Can I change or merge existing custom fields?
- How to open a csv file with Excel
- Is there a limit to the number of survey questions I can add?
- Is it possible for a candidate who already submitted their response to change it later on?
- Do you have a status page?
- Which data gets shared with your email service provider Mailgun?
- What is the Monthly Digest?
- How can I send survey results to colleagues with no access to Starred?
- Can I edit existing surveys?
- Does Starred provide Single Sign-On (SSO)?
- How do I activate my user account?
- What is correlation?
- Do you offer an NPS benchmark?
- What is eNPS?
- What applications/software do you integrate with?
- Can I set an end date for my survey?
- How can a respondent unsubscribe from receiving my surveys?
- Why do I receive emails whenever I get a response?
- I am uploading an image for my logo, but it's not working
- Why do I have to choose a sector for my company?
- Can I base the survey language on the candidate’s location?
- How to create a CSV file with properties (Custom Fields)
- Does Starred record ratings if a respondent doesn’t submit the survey?
- How to Change a Value in Custom Fields
- Why do I need to select a company sector for NPS benchmarking in Starred?
- Are incomplete survey responses recorded in Starred? (NPS Auto-Capture Explained)
- Which browsers do you support?
- Which email clients do you support?
- What languages do you support?
- Can I send surveys from my own domain instead of Starred's domain?
- Do you comply with GDPR?
- GDPR in a nutshell
- How to open a csv file with Google Sheets
- How do I view the individual responses to my Employee Engagement survey?
- How is the total average score in the dashboard calculated?
- Why can't I remove a filter in my dashboard?
- What email service provider do you use to send emails?
- Can I use the Starred Data API?
- How do I set up 2FA (Two Factor Authentication)?
- Can I generate a link to send out to my contacts via email or chat?
- Why should I select a company sector in my settings?