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Is it possible to have a survey re-sent automatically if the participant hasn’t responded?

Learn how to prevent surveys from being triggered for specific candidates using tags or custom fields in your ATS.

Unfortunately, it is currently not possible to automatically resend a survey if the participant hasn’t responded.

Is it possible to not trigger a survey for an individual candidate?

Yes, you are able to tag a candidate in your ATS, in order to not trigger a survey.

The tag is: **TH-DISABLE** and is a candidate tag that can be added to a candidate in Greenhouse, Lever and SmartRecruiters. When the tag is attached to the candidate, no Talenthub surveys will be triggered. If you would like to trigger a survey for this select candidate in the future, you must first remove the tag.

Candidate tags are not available in Jobvite. The customer therefore needs to create a custom candidate field *(ex. Candidate experience survey toggle on/off)*, that can be added as a non-trigger condition for all surveys in their integration page in the platform.