Thank You Pages

Two ways to configure Thank You pages

You can set up Thank You pages in two ways, which can be used together:

• Default Thank You page - shown to all respondents when no specific rule applies. Good to have as a fallback even if you set up specific configurations.
• Specific configurations - targeted pages based on who the respondent is, where they are in the process, and how they scored. This is where the real value is.

   

Setting up a Default Thank You page

• Go to Settings > Survey Configuration > Thank You Pages

• Click Create default in the Default Thank You page section.

  You'll choose what happens when a respondent finishes the survey:

  • Redirect to URL - send them to a page of your choice
  • Close / Finish survey - simply close the survey with a "thank you" message

• In both cases, you can choose header text and a message body.

• If you choose Redirect to URL, you will then have to add the URL.

Setting up Specific configurations

Click Add configuration to create a targeted Thank You page. Each configuration is defined by three filters:

• Respondent type - Candidate or internal (e.g. Hiring Manager)
• Stage - All stages, or a specific one like Rejected, Hired, Withdrawn, etc.
• NPS group - All, or a specific group: Promoters (9-10), Passives (7-8), or Detractors (0-6)

Then choose the action - redirect to a URL or close the survey.

Our recommendation: redirect Promoters to review sites

Candidates who score you as a Promoter (NPS 9-10) have had a genuinely positive experience - and they're the most likely to follow through if you ask them to share it publicly.

Set up a specific configuration for:

• NPS group: Promoters
• Action: Redirect to URL

Then point them to a review platform like Glassdoor. This is one of the easiest ways to grow your employer brand without any extra effort.

If you add a redirect link, the respondent can either click on it immediately or wait for the countdown to end to be redirected.